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Labor Warranties

New Equipment

All new equipment sold by Shaffer Distributing includes a 90-day labor warranty in addition to the manufacturer's component warranty coverage. If the equipment was sold including on-site installation, Shaffer will schedule a service call to repair and or replace the defective, warranted item(s) on-site. Otherwise, the equipment or defective warranted component must be returned to Shaffer's service centers for repair and/or replacement of warranted item(s). Repairs performed during the warranty period are covered for the remainder of the initial warranty coverage period. For more information on length of manufacturer's parts and component warranties, please refer to the operator’s service manual for specific length of coverage and limitations.

Fully Reconditioned Equipment

All fully reconditioned equipment sold by Shaffer includes a 30-day labor and parts warranty. If the equipment was sold including on-site installation, Shaffer will schedule a service call to repair and or replace the defective, warranted item(s) on-site. Otherwise, the equipment or defective warranted component must be returned to Shaffer's service centers for repair or replacement of warranted item(s). Repairs performed during the warranty period are covered for the remainder of the initial warranty coverage period.

General Equipment Repair

General billable service repairs performed in our facility, as well as on-site, are covered by our 30-day labor and parts warranty. This warranty covers the cost of labor to repair the piece of equipment if it fails due to the initial repair, as well as any parts replaced during the initial repair service. Repairs performed during the warranty period are covered for the remainder of the initial warranty coverage period.

Component, Control Board Repair

All major components including but not limited to refrigeration decks, monitors, electronic control boards, bill acceptors and coin changers are covered by our 180-day labor and parts warranty. This warranty covers the cost of labor to repair the component and/or control board if it fails due to the initial repair, as well as any parts replaced during the initial repair service. Repairs performed during the warranty period are covered for the remainder of the initial warranty coverage period.


The newest up to date warranty manual can be found here!